What is an active member?

It's anyone that has an active subscription to a membership plan. Your team members and casual users are free.

How do you calculate active members?

We simply count the number of members (and locations) you have on your billing date and charge for that.

Do you have a free trial?

Yes we do! It’s a 14 day trial. At the end of the trial we'll check in to make sure you're happy with Habu and then send you your first invoice.

How long is the contract?

You can cancel anytime you like and we'll even help you export your data. Cancellations take effect at the end of the cycle i.e. we won't take another payment.

What kind of exchange rate have you used?

The unit is the same across all three currencies as we like simplicity. It's also because there are different costs to operating in different markets. For example our GBP & EUR prices include 20% UK sales Tax (VAT).

Do you have alternative pricing for different markets?

We think that coworking hubs and collaborative workspaces are fundamental to supporting startup and creative ecosystems wherever you are in the world. If you’re a small hub and charge less than $6 a day for a hotdesk, we’d be happy to work something out for you.

What if I need a feature you don't have?

Our mission is to make the best space management software that's ever existed. And to make that so, we've got a stack of great features on the way. If there's a feature you need or would like, let us know and we’ll see what we can do.

Can you import my data for me?

We’re all about making your life easier, so that’s a definite yes!

I’m currently using other coworking software, would it be difficult to move over to Habu?

Let’s just say it like this, moving house can be stressful and difficult. But if you’re moving to a fantastic new house and you’ve got great removal people, once you’ve got used to things being in slightly different places then you’ll feel a whole lot happier. That’s Habu for you. Just ask and it shall be done.

Do you offer training?

It’s our goal to help you get up and running with Habu as simply and as quickly as possible. We also have a stack of support docs to help you out too. For any specific questions you can use the icon on the bottom right corner and ask away. We’re also here to help you with any training sessions, data importing and integrations. Just let us know. We're here to help!

How do I get in touch?

You can email us at team@habu.co, call us on +44 (0) 117 2993998, chat with us on Skype or use the support icon on the bottom right corner.

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